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I think the combination of sheer incompetence and his overlord bosses wanting to kill Twitter. Which is wild to me, since it could have been used as a propaganda tool for him ultimately worth more than the money he paid for it, despite the ‘worth’ of the company. The guy lives in a bubble with yes men surrounding him. He is the epitome of the meme “is it me that’s wrong? - no everyone else is out of touch”.
Forgot? He never knew.